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Success Stories
Matt

Matt J - Windsor, Ontario Canada

Let me tell all you non believers out there that this stuff really works, if there is any doubt in your mind you should erase it now. I too was very sketchy about trying this product but with my acne issue I had to give it a chance. I am so happy that I followed through with moor mask.
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Frequently Asked Questions

Moor Mask® Frequently Asked Questions

The Moor Mask® Clear Skin Care System is made up of 100% Moor Mud products and now includes our best-selling Facial Masks to treat acne, aging and problem skin, as well as Body Masks and Eye and Lip Masks, along with Moor Mud Soaps, and all the accessories you need for regular facials, body masks and hair treatments.

As Moor Mask® gets more popular, more questions are being asked. But whether you are using our Moor Mud as an acne mask, as a facial mask to clear skin or for facial skincare, hopefully you should find answers to your skin care questions here. Just click on your choice of question below to jump to the answer...

Using Moor Mask® as a Facial, Body or Acne Mask:

Using Moor Mask® as a Natural Skin Care Product to Clear Skin:

Moor Mask® Clear Skin Treatments:

Moor Mask® Purchases and Orders:

Whether you intend to use Moor Mask® as a blackhead remover, to revitalise aging skin, as an acne treatment, or to alleviate eczema or dermatitis, if you have any questions, we recommend you read all sections of the site prior to ordering. Specifically, we would refer you to the usage instructions page, which you will definitely need to read before applying Moor Mask® for the first time. Even if you are used to applying facial masks, acne treatments or other types of natural skin care products, Moor Mask® is different and it is very important to apply it in accordance with the instructions in order to achieve optimal results.

Can I use Moor Mask® as a mask for acne treatment?

Whether you use it to treat acne on your face or your back, this natural acne treatment is incredibly effective in treating all types of acne, including:

  • Adult Acne
  • Rosacea
  • Hormonal Acne
  • Teenage Acne
  • Acne Vulgaris
 

Whether your particular case of acne is mild or severe, we guarantee you will see significant improvement after the 21 day normalisation program (symptoms may appear worse initially, but your skin will settle down). Make sure you are following the Moor Mud Usage Instructions when using the Moor Facial Mask as an acne mask, as they are slightly different.

Moor Facial Mask and Body Mask will not only treat all acne-related skin conditions, but it will also reduce acne scarring too. The results achieved however, will only remain if you adopt a maintenance routine of acne treatments. Consistent and regular use is necessary in order to control the acne.

We now recommend that if you are using our Moor Mud as an acne treatment, you allow it to dry slightly on the skin before damping it down again with the misting spray, as this will increase the drawing qualities. You can also work up to a maximum of 15-20 minutes' treatment time. You may experience a reddening of the skin initially when starting the normalisation program if you are doing this, so you should adjust application times accordingly should your skin feel very uncomfortable.

As a totally natural product, the Moor Mud Mask can be used as a facial or body mask without fear of a flare-up, as it does not contain any chemicals or additives.
Although you can use it alongside other acne treatments, please be sure to adhere to our usage instructions and leave at least 4 hours with nothing on your skin following a treatment. A few users have reported a worsening of their condition when they use the mask in whilst also using chemical products on their skin at other times. If this is the case, we recommend discontinuing use of chemical products for the duration of a Moor Mud Mask normalisation program so that it can work without interference and you can ascertain how the mask is working on your skin.

Are there other natural skin care products like this on the market?

To the best of our knowledge, there are a small number of similar products available in the UK and we have found a few of these to be the unrefined product, which is only suitable for the body. Many of the other companys selling similar products also don't offer a Money Back Guarantee on first orders.

If you purchase a large sized jar of Moor Mask®, the price per fl.oz drops down to €1.47 ($2.28), with an extra large sized jar dropping even more to €1.17 ($1.81). So even when adding on the price of any international postage we cannot be beaten on price or quality.

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There are also reputable resellers of Moor Mud overseas. However, on the larger sizes of Moor Mask®, even including overseas shipping costs, Moor Mask® still works out to be less expensive.

Are natural skin care products better than man-made ones?

There's been tons of adverse press recently about the chemicals in high-end skin care products (Paraben being a particularly nasty inclusion).
Many users of prescription creams and medications report undesirable side effects and in numerous cases the full effects of long-term use is difficult to judge when an ingredient has been around for less than a decade. Our all-natural and organic skin care product is completely derived from Moor Mud, which has been around for thousands of years and it's use has been well documented in Europe for over 50 years with no reported side effects. In addition to this, the results that can be achieved with consistent applications of Moor Mud are quite simply outstanding. It works without any risk of long-term damage. Which product would you trust?

Is it true that there are no side-effects with Moor Mask®?

You should not experience any adverse reactions when using Moor Mud Mask clear skin treatment. However, when applying the mask it will immediately unite with skin and the tissue beneath it. Depending on your skin type, you may experience a temporary 'drying out' of the skin or 'oily skin', reddening or itchy blotches. A few users also report initial worsening of their condition and whiteheads. This will pass and is a normal part of the cleansing process, so please resist the temptation to put any other products on your skin until at least 4 hours following treatment and preferably overnight. The skin is shedding waste and will normalise with time.

How does Moor Mask® clear skin of acne on the face or body?

For information on exactly how Moor Mask® works and interacts to give you incredibly clear skin, please refer to the sections About and Ingredients.

Is Moor Mask® suitable for me?

The answer is a resounding - YES!

Whatever your gender, skin problem or skin type, Moor Mask® can help you achieve better skin - much better skin... Prepare to be amazed!

Being a 100% natural and organic skin care product, there are no harsh additives, chemicals or animal products to irritate the skin and therefore, there are no side-effects. You will start to notice a difference within a few weeks of consistent use provided you follow our usage instructions carefully. Be prepared to answer interrogations about what beauty product you're using - and get used to receiving more compliments!

Can I use Moor Mask® at the same time as taking prescription acne medication or other prescription drugs?

Yes, you can. Being a completely natural skin care treatment, which is applied externally, Moor Mask will not interfere with any prescription medicines you may be taking or cause contra-indications. However, if you are using skin preparations containing chemicals we do recommend that you discontinue these at least for the duration of the Moor Mud normalisation program, as you may negate the effects of the Moor Mask® active ingredients if applying chemicals to the skin.

Does Moor Mask® help with aging skin and other specific skin problems?

Absolutely. You are not restricted to using Moor Mask® natural skin care soley on your face and neck, as with other products. And unlike most other products on the market, this isn't just an acne treatment or an anti-aging treatment, but rather a universal skin healer.
This facial and body mask is safe to use on most external body parts, wherever you are experiencing problems. This includes your lips and eyelids (in the later stages of use) but try and avoid getting it in your eyes.

Moor clear skin treatment can help alleviate:

  • Acne
  • Age Spots
  • Aging
  • Blackheads
  • Blisters
  • Burns
  • Cold Sores
  • Dark Circles and Under-eye Bags
  • Dermatitis
  • Dry Skin
  • Dull, Lacklustre, Sallow Complexion
  • Enlarged or Open Pores
  • Eczema
  • Fine Lines
  • Flabby/loose skin
  • Psoriasis
  • Rough Skin
  • Scarring - including Acne Scars
  • Sensitive Skin
  • Sun damage
  • Tired Complexion
  • Visible Capillaries
  • Whiteheads
  • Wrinkles
 

Moor Mask® natural skin care acts as...

  • A blackhead remover and oily skin treatment to normalise an oily face fast.
  • Both a dry skin treatment and an anti-wrinkle treatment for natural anti-aging.
  • A cleansing mask to alleviate more serious conditions such as acne, eczema, dermatitis and psoriasis - anywhere on the face or body.
  • A natural skin treatment to rev-up your circulation and restore a youthful glow.
  • A weapon of mass destruction for skin 'nasties'.
  • A dynamic, power-packed cocktail of goodies your skin needs to re-gain it's youthful bloom.
  • A natural facial providing a long-term solution when used consistently.
  • A soothing, detoxifying remedy to calm and strengthen even the most sensitive skin.
  • A natural beauty product par excellence!

If your particular skin complaint is not shown on our list, we recommend giving Moor Mask® a try. It will not aggrevate an existing condition and it's free to try! Your first order is covered by our money back guarantee (with a few exceptions) in the event that you are not completely satisfied with the results. You have absolutely nothing to lose and Moor Mask® could really help... So what are you waiting for?

Why should I order Moor Mud from you?

  • Cheapest prices on moor facial quality mask and an outstanding product that works.
  • Full money back guarantee (first time orders only) if you are unhappy with your purchase. Please refer to the Guarantee page for full details of this special offer.
  • Reasonable shipping rates via 1st Class Signed For Delivery or courier with insurance within the UK or Priority International Airmail with free insurance to most other countries.
  • All orders usually ship within one business day (Mon-Fri) and are trackable online.
  • Total confidence that you are using a 100% natural skin care product which is also completely organic and cruelty free.
  • Assurance that you are buying a top quality clear skin face care product at a fraction of the price of our competitiors.

What happens once I place my Moor Mask® order?

Once you have paid for your order, it will be shipped within 24-48 hours (we do not ship over weekends or on public holidays) and you will receive an email from Paypal or Google Checkout with your tracking number. Overseas customers should be aware that we do not ship any documentation in parcels, in order to comply with current customs restrictions in some countries.

You can use your tracking number to check on the status of your delivery at any time by following the instructions on the Order Tracking page. Once you have received your parcel, and before you use Moor Mask® for the first time you should familiarise yourself with the Moor Mask® Application Instructions. These are important as Moor Mask® is not applied like a regular facial mask.

How do I track my skin care order?

Please refer to the Moor Mask® Order Tracking page for full details.

How easy is Moor Mask® to use?

Moor Mask® is very easy to use, but if you get any on towels, carpets, clothes etc. they will be stained brown temporarily. Being a totally natural skin care product, Moor Mask® can be completely removed on a low-level wash, but we recommend using it in the bath or over the sink where any spills can be easily remedied. Please bear in mind, that Moor Mask® is not a regular mud mask and you must not allow it to dry on the skin during application. It is very important that you familiarise yourself with the Usage Instructions, which can be printed off for you to refer to during first use.

How long should I leave the facial mask on for?

10 minutes is the maximum period to leave the mask on for, unless you are using it to treat acne or severe problem skin but you should build up to this treatment duration gradually over a 21 day period. If there are visible capillaries, or if you have sensitive skin, the mask should be left on for approximately 3 minutes during the first few times of use. Then, as the skin begins to thrive, the duration can be gradually incresased up to 10 minutes. For normal skin, oily skin, male skin, dry skin or if you are using the product as an acne treatment you will begin with 5 minutes then build up to 10 minutes quite quickly. Acne users please refer to the Usage Instructions, as treatment usage times and methods are slightly different.

How often should I use Moor Mask®?

For normal, undamaged skin, apply the Moor Mask® at weekly intervals. For all other skin types, initially, you need to use Moor Mask® once a day for a 21-day period to normalise the skin. During this time, Moor Mask® will be working to bring the skin back into balance and it is important to give this time commitment during the first phase of treatment in order to maximise results.

Once you have completed the 21-day normalisation period, you can drop down to a maintenance routine. If you have a severe condition, and in particular if you are using the mask as an acne treatment, we recommend using it daily until you are happy with the results. A maintenance routine varies according to the individual but it is typically between 2-3 uses per 7-10 days.

Which size Moor Mask® should I order?

Our 100ml trial-size jar contains enough Moor Mask® for 3-5 treatments to the face and neck area (body applications mean you will use the product up faster) when used in accordance with the instructions. It is a great size for use before an important event - just make your last application at least 12 hours beforehand. It's perfect to use whilst travelling or to give as a gift to a friend. It's also handy if you wish to trial the product for just a short period before committing to the 21 day normalistion programme.

The trial-size jar is actually the most expensive way to buy Moor Mask® but is still a fraction of the cost of a salon treatment. Moor Mask® is vastly superior and you can use it as often as necessary in the comfort of your own home.

In order to comfortably complete the initial 21-day normalisation routine to the face and neck, it is recommended that you order the large sized jar. The medium size is a good compromise to keep costs lower but contains just enough mask to apply to the face area, provided you dilute the mask with filtered/bottled water to the correct consistency. Do not apply any mask to the eye, undereye or lip areas for at least the first 5 days of the program and follow the usage instructions strictly.

If you wish to treat both the face and neck areas, any larger areas of the body, or you simply don't want to be concerned about running out of Moor Mask® before your 21 day skincare program is completed, we recommend ordering the large or extra-large jar. Remember, our bigger sizes offer the best value for money - and there is a money back guarantee for all first time customers, regardless of the size ordered. See the Guarantee page for more details.

As a natural skin care product will my skin get worse before it gets better?

It is important to remember that during the 21 day normalisation program, the facial mask will initially 'pull out' all the toxins, pollutants and impurities prior to re-balancing the skin and helping it to heal itself. All skin types react to this process differently. Some customers hardly notice this 'purging', whilst others can experience a worsening of their particular skin conditions for up to 2 weeks until the skin begins to stabilise. If your skin does get worse at first, please persevere as this is just a sign that the mask is actually doing what it is supposed to do. By week 3 (if not before) your skin should be showing significant improvements.

Is Moor Facial Mask a clay or a mud mask?

This natural face mask isn't actually mud or clay, but a 100% natural and organic skin care product consisting of flowers, plants, grasses and herbs from European lowland moors. However, being that the Moor Mud is dark brown, un-frangranced and (unfortunately) not glamorous, it has the persona of a mud face mask - but it works!

Can I expect miracles with Moor Mask®?

Well... Yes and no... It won't endow you with super-powers or anything (although you might feel like it does), but it will alleviate the symptoms of many skin conditions. If you're 'just' looking for a healthy, blooming complexion and to get your skin in the best possible condition, then Moor Mask® is for you.

Beauty is more than skin deep. Moor Mask® is so much more than 'just another natural beauty product'. Once used, it could change your life. Moor Mud Mask loves your skin, whilst your skin will love (and respond to) Moor Mask®. We're so confident that you will love Moor Mask® that we offer a full money back guarantee on all first time orders, regardless of the size ordered. If you're not delighted with the results achieved after just a few weeks' use, just get in touch.